Documentation / Refund Policy

Refund Policy

ReloBOT refund policy and eligibility requirements

Table of Contents

Refund Policy

Refunds are issued only if:

✔
The product did not work on the user's PC
✔
The issue could not be solved after full troubleshooting with support

Refunds will not be provided for:

✘
Customer mistakes
✘
Incompatible Windows builds (24H2 / 25H2)
✘
Users refusing troubleshooting
✘
Improper usage
✘
Features misunderstood by the user

Crashes or bugs:

â„šī¸
This does not qualify for refund — open a support ticket and the issue will be fixed.